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Frequently Asked Questions
How will I access your program?
Our entire exercise program is conveniently available to you
online through our MEMBER LOGIN page.
Our program is password-protected, requiring a valid username and password
in order to gain access to the program. Once you join our
program, you will instantly receive a unique username and password which
you will use to login and access our entire online program. You
can then view our manual online or print out important sections
for easy reference anywhere. It's fast, simple and easy to use! And best of all,
no special software is required.
How long will my membership be valid?
Please note that our credit card processor requires that we set
a 1 year time limit on the duration of your membership; however,
we can assure you that we do not de-activate passwords
after a year (or any time thereafter). Thus, it is in essence
a lifetime membership.
What is the cost of your program?
The cost for our unique program is just $49.99. This is a
one-time fee. We do not charge a monthly fee
and you will never be re-billed. All you will ever pay is
just $49.99 for unlimited access to our program.
Are the results from your program permanent?
Yes, the results from our program are permanent.
Once you've gained the height you desire, you can discontinue
the program and the results will remain. However, you may choose
to perform a few of the exercises occasionally on a maintenance basis.
Do you offer a guarantee?
Yes, we offer a full 100%
2-month money back guarantee (Guarantee Info). So there's nothing to lose,
and plenty to gain by trying our program.
What type of help do you offer to your members?
We pride ourselves on offering the best customer support of any
height enhancement web site today. Our staff is available
to answer your questions and offer advice via email 24 hours a day, 7 days a week.
Just send us an email and we
will respond to your questions promptly. We have gone to
great lengths to ensure that our program is as comprehensive as
possible; however, if you have a specific question which is
not addressed in the program, you can feel free to email us at any time.
How do I know that your program will work for me?
First of all, the easiest way to find out the answer to your question
is to simply give our program a try. After all, we offer a 100% money-back
guarantee. But in answer to your question, please note that
our program has a current success rate of over 96% (based on customer
refunds) which is the highest satisfaction rate of virtually any
type of exercise program anywhere! In addition, we have thousands
of satisfied members worldwide and we've received numerous unsolicited
testimonials from our members which prove exactly how effective
our program can be. Given all this information, it is very, very
likely that our program will work for you. Ultimately, the success
of our program hinges on your dedication to the program. Our program
will work for you if you follow it. The results from our program are not
dependent on your age, sex or ethnic background. We have
carefully designed our program to work for virtually anyone.
And as previously mentioned, we guarantee results or your
money back - so just give it a try!
Is your program safe?
Yes, the exercises contained in our program
are completely safe. When followed according to our simple instructions,
our program provides a very healthy, natural workout that is
not only very effective, but very relaxing and enjoyable as well.
How long will it take before I see results?
Some of our members have achieved noticeable results in less than
one week, while other members have taken longer to realize height improvements.
We believe that if you follow our workout as described, you will notice
a significant improvement in your height within a relatively short period of time.
Each individual is different and results will vary depending upon a variety of factors
so it is impossible for us to give you a definite answer.
In any case, we tell all members to be patient and do not expect
overnight results. Our program requires consistent effort and results are gradual
- but well worth the effort in the end.
Is your program hard to follow?
Not at all. Our program is very simple to use, even if you
have a limited knowledge of the english language. Our program
has been carefully designed to include very simple exercises
which anyone can perform. Our program provides a healthy, natural
alternative for increasing height without the use
of questionable pills or gadgets. Our workout is designed to help anyone,
regardless of age, sex, or ethnic background, to increase his or her
height quickly and easily. Our unique program contains simple, step-by-step
instructions which clearly explain and demonstrate how to perform
each technique safely and correctly. And if you ever
find yourself needing assistance, please remember that we offer 24
hour online customer support.
Is enrollment in your program confidential?
Yes, membership into our program is completely confidential.
When you purchase our program, you will be given a unique
username and password for accessing our program. You can access
our program from any computer in the world with an internet
connection and a web browser. We respect your privacy and so
nothing will ever be mailed to your home (unless you opt to order
a booklet for an additional fee), nor will we ever give away or sell
your email address or personal information to anyone.
What name will appear on my credit card statement?
Your credit card will be discretely billed as "Austin Research Institute
via InternetSecure" or "PAYPAL AUSTINRESEA"; thus, no one
will know what you have purchased.
Is it safe to order online with my credit card?
Yes, ordering online from our site is perfectly safe and secure.
We use industry leaders InternetSecure or Paypal for processing all
credit card payments so you can rest assured that your transaction is
completely safe. Placing an order online with us is
much safer than giving your credit card to a waitress to pay for
dinner at a local restaurant, or handing your card over to a store merchant.
However, if you are still concerned about online security, you are certainly
welcome to mail or fax your payment to us - or you can transfer funds to
us via Western Union or MoneyGram. Please see our order page
for all available options.
I lost my password. How can I get it back?
You should contact us via email with all of the information
requested below. We will need all of the following information from you
in order to swiftly find your account and help you.
- Do you remember any part of your username or password? If so, what is it?
- How did you make your payment (credit card, paypal, mail order, money transfer, etc.)?
- If payment was made by credit card, what was the name of the billing company shown on your credit card receipt?
- What is the approximate date of order?
- Under what name was the order made?
- Under what email address was the order made (is it different than the email address you are contacting us from now)?
Failure to provide us with answers to the questions above may
result in our inability to locate your account.
So what are you waiting for?
Join now so you can start using our program right away!
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